Welcome to Coffee Dot Com (“Coffee Dot Com”, “we”, “us”, “our”). We are committed to protecting the personal information of our customers and visitors who use our website, services, or products (collectively referred to as the “Users”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://coffeedotcom.in or interact with us.
If you have any questions, please contact us at coffeedotcom.customercare@gmail.com
1. Who We Are
Coffee Dot Com is a leading provider of premium coffee and related products online. Our registered office is at
Erode – 638002, Tamil Nadu, India
For purposes of data protection laws, Coffee Dot Com is the Data Controller of your personal information
2. Legal Disclaimer
By accessing or using our website, you agree to be bound by the terms of this Privacy Policy, our Terms of Service, and any other policies available at https://www.coffee.com. If you do not agree with any part of this Policy, please refrain from using our services
3. Scope of This Policy
This Privacy Policy applies solely to data collected via our official website https://www.coffee.com and any associated domains we own and operate. It does not apply to external third-party websites including payment gateways such as Razorpay, Zoho Pay, or Pluxee Pay. We encourage you to review the privacy policies of those third parties directly
4. Information We Collect
We may collect personally identifiable information such as name, email address, phone number, shipping and billing addresses, payment information (processed securely by third-party gateways), purchase history, preferences, and optional date of birth. You provide this data during registration, purchasing, or subscribing to updates
We may also collect usage data such as your IP address, browser type, pages visited, time spent, device type, operating system, general location, and usage patterns. This helps us improve your experience and analyze website performance
5. How We Use Your Information
We use your information to process and deliver orders, improve website and services, send relevant communications (with opt-out options), manage your preferences, and enhance your browsing experience. You may opt out of marketing emails anytime by writing to coffeedotcom.customercare@gmail.com with the subject “Stop Receiving Marketing Mails”
6. Cookies and Tracking Technologies
We use cookies to remember your preferences, track behavior, and personalize your experience. You may disable cookies in your browser settings, but some features of the site may not function properly without them
7. Data Storage and Transfers
Your data may be stored and processed in India or by trusted third-party service providers. By using our site, you agree to this transfer and storage as described
8. Your Rights
You have the right to access, update, or request deletion of your personal data. You can also withdraw consent for marketing or request a copy of your data. To do this, email us at coffeedotcom.customercare@gmail.com
9. Data Retention
We retain your data as long as needed to provide services, meet legal obligations, resolve disputes, and enforce our terms
10. Security of Your Data
We use standard security practices to protect your data. However, no system is 100% secure, so we cannot guarantee absolute protection
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be posted on this page with a new effective date. Continued use of the site implies acceptance of the updated policy
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at
coffeedotcom.customercare@gmail.com
https://www.coffee.com
